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We’re here to offer information, advice and support to you. Click on our profiles to find out more about us and ways in which we can help
Said the information, advice and support we gave was very helpful.
(Average score of 4.93 out of 5)
Said we are very neutral, fair and unbiased.
(Average score of 4.93 out of 5)
Were very satisfied with the service we gave.
(Average score of 4.93 out of 5)
Were extremely likely to recommend the service to others.
(Average score of 4.78 out of 5)
Data checked 26 May 2024
IASS Helpline: 0118 937 3421
Our helpline is actively monitored Monday, Wednesday and Friday between 9.30am-2.30pm but you can leave a message at any time. We prioritise urgent situations such as statutory deadlines and aim to respond to all calls within three working days.